Skills & Competencies for Distribution Center Supervisor

Distribution Center Supervisor job profile

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JOB SUMMARY for Distribution Center Supervisor

Supervises daily planning, organizing, and operations of a distribution center.

JOB RESPONSIBILITIES for Distribution Center Supervisor

Oversees one or more of the distribution center functions, including order processing, picking, packaging, shipping, and receiving. Monitors inventory levels to ensure sufficient levels to fulfill all orders. Balances workloads as needed to achieve production and delivery goals for each shift. Utilizes software, data, and analytics to optimize operations, track production metrics, and anticipate and resolve problems. Provides the necessary equipment, tools, and training to staff to ensure safe, secure, and efficient operations. Complies with all OSHA and other regulations, policies, safety procedures, and documentation requirements.

Distribution Center Supervisor SALARY RANGE

BASE 50%
$70,776
TOTAL 50%
$73,273
Job Level
M00
Job Code
MM18000164
Education/Degree
Associate's Degree
Reports To
Manager

Distribution Center Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Distribution Center Supervisor skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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10 general skills or competencies (Job family competencies) for Distribution Center Supervisor

1 Job Family Competencies – Safety Management
Proficiency Level -2
Skill definition-Applying safety principles, framework, processes, and measures to prevent accidents, injuries, and other adverse consequences.
Level 1 Behaviors
(General Familiarity)
Cites examples of guidelines and best practices for safety management.
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Level 2 Behaviors
(Light Experience)
Assists in developing safety management plans and strategies focused on eliminating risks and hazards.
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Level 3 Behaviors
(Moderate Experience)
Conducts task analysis to define safety management training needs for employees.
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Level 4 Behaviors
(Extensive Experience)
Adheres to safety management standards to maintain a compliant work environment.
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Level 5 Behaviors
(Mastery)
Champions the implementation of success-driven risk management initiatives that ensure employee safety.
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2 Job Family Competencies – Performance Metrics
Proficiency Level -2
Skill definition-Collecting and evaluating measurable data to identify and monitor the achievement of overall business goals.
Level 1 Behaviors
(General Familiarity)
Compiles a list data and reports to understand performance metrics.
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Level 2 Behaviors
(Light Experience)
Collects data to support performance metrics analysis and dashboards for visibility.
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Level 3 Behaviors
(Moderate Experience)
Analyzes performance metrics to synthesize findings and make actionable recommendations toward process improvement.
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Level 4 Behaviors
(Extensive Experience)
Determines system performance metrics to evaluate plans and ensure solutions meet established standards.
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Level 5 Behaviors
(Mastery)
Builds effective tools, processes, and templates to enable efficient delivery of performance metric results.
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3 Distribution Center Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Distribution Center Supervisor
Proficiency Level - 4
5 Competency for - Distribution Center Supervisor
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Distribution Center Supervisor

1 Core Competencies – Key Performance Indicators (KPI)
Proficiency Level -2
Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Cites examples of KPIs applied at individual, team, and organizational levels.
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Level 2 Behaviors
(Light Experience)
Assists in KPI analysis and patterns discovery to support management in decision making.
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Level 3 Behaviors
(Moderate Experience)
Collaborates with related stakeholders to decide cross-functional KPIs.
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Level 4 Behaviors
(Extensive Experience)
Analyses the pros and cons of specific KPI metrics to ascertain the best course of action.
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Level 5 Behaviors
(Mastery)
Builds and updates innovative KPI management tools to optimize KPI selection and implementation processes.
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2 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -3
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Cites examples of SOP practices in our business operations.
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Level 2 Behaviors
(Light Experience)
Assists in the preparation of internal standard operating procedures (SOP).
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Level 3 Behaviors
(Moderate Experience)
Analyses our business and operations to identify room for improvement on the related standard operating procedures.
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Level 4 Behaviors
(Extensive Experience)
Coaches others on the implementation of SOP to reduce errors and improve quality.
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Level 5 Behaviors
(Mastery)
Builds a monitoring system to evaluate the effectiveness of our SOPs.
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3 Distribution Center Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Distribution Center Supervisor
Proficiency Level - 4
5 Competency for - Distribution Center Supervisor
Proficiency Level - 5

Summary of Distribution Center Supervisor skills and competencies

There are 0 hard skills for Distribution Center Supervisor.
10 general skills for Distribution Center Supervisor, Safety Management, Performance Metrics, Distribution Management, etc.
9 soft skills for Distribution Center Supervisor, Key Performance Indicators (KPI), Standard Operating Procedures (SOP), Planning and Organizing, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Distribution Center Supervisor, he or she needs to be proficient in Key Performance Indicators (KPI), be skilled in Standard Operating Procedures (SOP), and be proficient in Planning and Organizing.

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